Crisis information

Who can help

What they do

How to contact them


Telephone counselling service, available 24 hours.

13 11 14

(Local call cost)

Or visit the Lifeline website

Kids Help Line

A 24 hour confidential and anonymous, telephone counselling service specifically for young people aged between 5 and 25.

1800 55 1800

(Free call)

Emergency, Fire, Police and Hospital

A 24 Hour telephone number to call if you are in need of Fire, Police and Ambulance, any time day or night.


Sexual Assault Support Service (SASS)

SASS provides information and support services to victims of sexual assault, including a 24/7 rape crisis response, counselling, advocacy, education and prevention strategies.  SASS can provide support to any person who has been affected by sexual assault or abuse including adults, children, parents, carers, other family members, friends and/or support people.

62311817 (24/7)

Or visit

Homeless Support Helpline

This 24 hour service will provide immediate support, information on your options and can arrange immediate emergency accommodation for you.

1800 800 588

(Free call)

Child Abuse Prevention Service Helpline

The national Child Abuse Prevention Service provides counselling, advice and referral service to victims and families of child abuse.

1800 688 009

(Free call)

Family Violence Counselling and Support Service

Information on family violence and its impact on adults and children; Individual support and counselling for victims of family violence including affected children; and Group work programs for victims and affected children.

More info on the DHHS website

Gambling Helpline Tasmania

The Gambling Helpline Tasmania can provide direct crisis counselling, ongoing support and accurate and appropriate information, as well as assistance in referring you to one of the Breakeven Network services. The Helpline is for gamblers, and also for those affected by someone's gambling. A qualified counsellor is available on the Helpline 24 hours a day, all year

1800 000 973 (Free call)

Parenting Line

The Parenting Line is available at any time to assist parents with stressful parenting issues or concerns.

1300 808 178 (local call cost)

Quit Tasmania Inc

Through their 24 hour Quitline Quit Tasmania is able to provide the community with a support network to assist in the decision to quit smoking.

13 78 48

(local call cost)

Translating and interpreting services

As a free community service 24 hours a day, 7 days a week, TIS provides: telephone interpreting to individuals wishing to speak with government or certain community organisations limited face-to-face interpreting to individuals, medical practitioners, and community organisations on migrant settlement-related matters, and extract translations of personal documents for migrants during their first two years of residence in Australia.

13 14 50

Alcohol and Drug Information Service

Information service providing counselling, information and referral for alcohol and drug related issues.

1800 811 994

(Free call)

StandBy Response Service

A suicide bereavement response providing 24 hour support to people in the Launceston area who have been bereaved by suicide regardless of when or where the suicide occurred.

0439 556 660 (24 hours)